Consider us your incredibly experienced, pragmatic, dream(er) team.
Maybe you’ve been dreaming about this day for a long time… maybe you haven’t. Either way, we do know you’ve probably got 1,000 other things occupying your time, energy and focus. That’s why this is our full-time job and we don’t expect it to be yours. We’ve got you.
Knowing the T’s must be crossed, the I’s dotted, the linens pressed, every place setting perfectly detailed, the drape tucked just right, the lighting tones… perfected for current reality and future photo reality, the blooms perfectly poised, with a backup “just in case”, the temperature chilled just enough to meet the packed dance floor in a few short hours… These are a few of the unspoken details that make your celebration exceptional. They are part of our standard that hopefully goes mostly unnoticed.
Unnoticed because while these elements are important (and we live for details and leave no stone unturned) they aren’t everything, just a real big part of it. Your satisfaction is truly everything. We define our success by the way you feel seeing your significant other for the first time on your wedding day or your child on the Bimah, the smiles (and maybe a tear or two) for the “Holy Sh*t!” moment when you see your space for the first time, the sheer and unbridled joy you feel spinning around your dancefloor, soaking in what is likely to be the most joy, love and support you’ll ever feel again at one time. We create, design, manage, and flawlessly execute the stage for which your story and memories unfold.
This is success to us because you know, we’ve got you. No matter what. No matter what you need and no matter what happens. And even for all of the things you don’t and didn’t know.
We know, and that is why you hired us.
Our goal is to connect with you, share our streamlined process and instill a sense of calm and excitement that is carried throughout the planning and design journey. We want you to have a stress-free experience that is an epic reflection of you so you can focus on what you do best. If Service + Design is our significant other, Logistics is our love language. We get entrenched in the details so you don’t have to and who wants to spend their time tracking down proposals, contracts and vendors? (Us. We do. We love it!)
We are fortunate enough to be tapped by some pretty amazing brands (Westin, Modern Luxury, Party Rental Ltd., Marriott, BBJ LaTavola and White House Historical Association… we are looking at you) to style, create and elevate their products, collateral, editorial or product launches.
We have a bit of a bone to pick with the hospitality and service industry right now… we know… the pandemic was a s*&! show and you feel really lucky to even have staff right now. If this is no longer an acceptable base line (and it shouldn’t be), we can help realign or set your service standards, troubleshoot what is broken and train your team to provide the exceptional service you want to be known for and your customers, clients and guests deserve. In turn increasing profits, efficiency, sales and team member satisfaction.
Whether you are building from the ground up, undergoing a renovation, re-opening, or perhaps want to explore a better way to use (or sell) your existing space, we can help. With a tenured lens and a functional perspective for supporting vendor partner needs, creating ROI and out-of-the-box thinking we can help you maximize your space, client and vendor experience and profit line.
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This allows us to create the most personalized and detailed experience for you. Knowing that everyone communicates differently, we tailor our workflow to match your needs. During Phase One we create your planning timeline and budget and facilitate a short technology session where we walk through the various tools that we will use to keep us organized and on the same page.
Your time is valuable, so the first step is a deep dive into all things YOU.
STEP ONE
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We work closely with each of our clients to curate ideas and preferences that we translate into your full event experience. We create multiple opportunities to touch, see and feel snippets of your event(s) so that we can edit, evolve, and perfect every detail beyond your imagination. Our design presentation becomes your brand guide ensuring that your entire vendor partner team works together to achieve the greatest reflection of you.
We can walk into an empty space (or perhaps an unattractive one) we see it as a blank canvas filled with your story, we would never expect you to visualize the same.
STEP TWO
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We are not only excited to create a world of possibility for you but to take care of your guests in an equally mindful way. We literally walk through every step of your guests journey to ensure their needs are met and your vision is delivered. Our clients are as invested in their guests experience as much as they are their own. This is where the Spirit of Hospitality thrives.
We may have mentioned, apart from thoughtful design, we are big on gracious hospitality.
STEP THREE
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We tailor the planning process to factor in holidays, summer travel or camp schedules and when we know we can be most effective with our industry partners (ie: no one wants to talk to you the last two weeks of December… unless we are celebrating on NYE). We are often working with our clients from four months to three years in advance. Deep breaths, we’ve got you.
We believe that life should continue to happen even though we are planning a once-in-a lifetime celebration.
STEP FOUR
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We spend an inordinate amount of time, energy, blood, sweat and tears to ensure every single detail of your celebration is buttoned up before the big day/weekend/week. We like sleeping at night and this keeps the scaries at bay. In addition to your lead planner and designer, we have the most incredible team of onsite coordinators to support your production every step of the way, working tirelessly behind the scenes to manage the many moving parts, support you and your guests and take care of your vendors as well (they are amazing people too!)
If we’ve done our job correctly, this is the “easiest” part.
STEP FIVE
Browse our past weddings, Bar/Bat/B Mitzvahs. brand events and celebrations to see what we are capable of — but try not to get too attached. Each D&E by MB celebration is one of a kind.